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Terms of Service

Last updated: May 2, 2026

Effective date: May 2, 2026

These Terms of Service (the “Terms”) are a binding agreement between you and Signal and Co Studios LLC, a New Jersey limited liability company and the operator of Docly (“Docly,” “we,” “our,” or “us”), governing your access to and use of askdocly.com and our document-review service (the “Service”). By creating an account, accessing, or using the Service, you agree to these Terms and to our Privacy Policy.

Important notices. Please read carefully. These Terms include (a) a clear statement that Docly is not a law firm and that the Service is not legal advice (Section 4); (b) disclaimers and limitations on our liability (Sections 16 and 17); (c) an obligation to defend and indemnify Docly (Section 18); and (d) an agreement to resolve disputes by binding individual arbitration and a waiver of class actions and jury trial (Section 20). You can opt out of arbitration as described in Section 20.7.

1. Definitions

  • “Account” means the user account you create to access the Service.
  • “Credits” means document-analysis credits you purchase or receive that allow you to run document analyses on the Service.
  • “User Content” means documents, files, text, messages, prompts, and other content you submit to or generate through the Service, including the AI-generated analyses and chat responses tied to your inputs.

2. Eligibility

To use the Service you must be at least 18 years old (or the age of majority in your jurisdiction, if higher) and have legal capacity to enter into a contract. You must not be barred from using the Service under applicable law and must not be located in a country subject to a U.S. government embargo or designated as a “terrorist-supporting” country, and you must not be on any U.S. government list of prohibited or restricted parties. You agree to comply with all applicable laws when using the Service.

3. Accounts

You can create an Account using email and password or supported third-party identity providers (such as Google and Apple). You are responsible for: (a) maintaining the confidentiality of your credentials; (b) all activity that occurs under your Account; and (c) keeping your Account information accurate. Notify us promptly at support@signalandcostudios.com if you believe your Account has been compromised. We may suspend or terminate your Account in accordance with these Terms.

4. Not legal advice — Docly is not a law firm

Docly is a software tool, not a law firm. The Service does not provide legal advice and does not create an attorney-client relationship. Docly is not a substitute for the advice of a licensed attorney. Information that the Service generates — including summaries, flags, explanations, and chat responses — is for general informational purposes only. It may not reflect the most current legal developments, may be incomplete or inaccurate, and may not apply to your specific situation. Laws vary by jurisdiction.

For decisions that may have legal, financial, or other significant consequences (including signing or negotiating a contract), you should consult a qualified attorney or other professional licensed in your jurisdiction. Use of the Service does not establish an attorney-client, fiduciary, or other professional relationship between you and Docly.

5. AI-generated outputs

The Service relies on third-party large-language-model technology to analyze documents and answer questions. These outputs are probabilistic and can contain errors, omissions, or inaccuracies (sometimes called “hallucinations”), particularly with novel or unusual content.

  • You are solely responsible for reviewing AI outputs before relying on them or sharing them with others.
  • You should not treat AI outputs as legal, tax, financial, medical, or other professional advice.
  • We do not guarantee that the same input will produce the same output, that outputs will be accurate or complete, or that any output will be suitable for a particular purpose.
  • As between you and Docly, you own the AI outputs generated from your User Content, subject to the limited rights you grant us in Section 7 to operate the Service. Other users may receive substantially similar outputs in response to similar inputs.

6. License to use the Service

Subject to your compliance with these Terms, Docly grants you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your own personal or internal business use. All rights not expressly granted are reserved.

7. Your content

You retain ownership of your User Content. You grant Docly a worldwide, non-exclusive, royalty-free, sublicensable (to our service providers) license to host, store, copy, reproduce, transmit, process, display, and otherwise use your User Content solely as needed to:

  • Provide, maintain, secure, and improve the Service for you;
  • Generate analyses, summaries, and chat responses you request;
  • Comply with applicable law and enforce these Terms.

We do not use your User Content to train third-party AI models, and our AI sub-processor (Anthropic) is contractually prohibited from training on Docly customer inputs or outputs (see our Privacy Policy).

You represent and warrant that: (i) you own or have all necessary rights, licenses, and consents to your User Content; (ii) your User Content and your use of the Service do not infringe any third-party intellectual property, privacy, publicity, contract, or other rights, and do not violate any law; and (iii) any person whose personal information appears in your User Content has been provided with all required notices and (where required) has consented to your sharing it with us for analysis.

8. Acceptable use

You agree not to (and not to allow any third party to):

  • Use the Service in violation of any law, regulation, or third-party right;
  • Upload User Content you do not have the right to share, or that is unlawful, infringing, defamatory, harassing, or otherwise objectionable;
  • Attempt to reverse engineer, decompile, disassemble, scrape, or otherwise derive the source code, models, or underlying ideas of the Service, except to the extent applicable law expressly permits;
  • Use the Service to develop or train any competing product, model, or service;
  • Resell, sublicense, or commercially redistribute access to the Service without our prior written permission;
  • Interfere with or disrupt the integrity or performance of the Service or the data it contains, or attempt to gain unauthorized access to any system or account;
  • Use any automated means (such as bots or scrapers) to access the Service except as expressly authorized by us;
  • Probe, scan, or test the vulnerability of the Service or breach any security or authentication measures;
  • Use the Service to send unsolicited communications, malware, or other harmful code;
  • Misrepresent your identity or affiliation with any person or organization.

We may investigate violations and take action, including removing User Content, suspending or terminating Accounts, and reporting unlawful activity to authorities.

9. Pricing and payment

9.1 Pricing model

Docly is sold as one-time document-analysis Credits. Your first document analysis is free; after that, you may purchase Credits in packs at the prices displayed on our pricing page. Credits do not expire. There are no recurring subscriptions; you will not be auto-billed unless you affirmatively purchase additional Credits.

9.2 Payment processor

Payments are processed by a third-party payment processor (such as Stripe, Inc.). By providing payment information, you authorize us and our processor to charge the applicable amounts. The processor’s terms and privacy policy apply to its handling of your payment information. We do not store full card numbers.

9.3 Taxes

Stated prices do not include taxes unless we say otherwise. You are responsible for any sales, use, value-added, or similar taxes that apply to your purchase, other than taxes based on Docly’s net income.

9.4 Refunds

Because Credits never expire, all purchases are final and non-refundable except where required by law or as we, in our sole discretion, agree in writing. To request a refund, contact support@signalandcostudios.com within 14 days of purchase and explain the circumstances. We may, at our discretion, offer a credit, partial refund, or full refund.

9.5 Price changes

We may change pricing or introduce new paid features at any time. Price changes apply only to purchases made after the change takes effect; previously purchased Credits remain valid at the price you paid.

9.6 Promotions and free Credits

Promotional or complimentary Credits (including the free first document analysis) have no cash value, are non-transferable, and may be subject to additional terms posted at the time of the promotion. We may revoke promotional Credits we believe were obtained through fraud or in violation of these Terms.

10. Beta features

We may offer features identified as “beta,” “preview,” or similar (“Beta Features”). Beta Features are provided as-is, may be changed or discontinued at any time, and are not subject to any service-level commitment. Disclaimers and limitations in these Terms apply with full force to Beta Features.

11. Feedback

If you submit ideas, suggestions, or feedback about the Service, you grant Docly a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate that feedback for any purpose, without any obligation or compensation to you.

12. Third-party services

The Service integrates with third-party services (for example, Google and Apple sign-in, Firebase, Anthropic, and our payment processor). Your use of those third-party services is governed by their own terms and privacy policies. We are not responsible for third-party services, and their availability or performance is outside our control.

13. Intellectual property

The Service, including the underlying software, models we license, design, text, graphics, trademarks, and logos, is owned by Docly and our licensors and is protected by intellectual property laws. Except for the limited license in Section 6, these Terms do not grant you any right, title, or interest in the Service or in any Docly intellectual property. “Docly” and the Docly logo are trademarks of Docly. All other trademarks are the property of their respective owners.

14. Copyright complaints (DMCA)

We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA). If you believe content available through the Service infringes your copyright, please send a written notice to our designated agent that includes:

  • Your physical or electronic signature;
  • Identification of the copyrighted work claimed to have been infringed;
  • Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate it;
  • Your contact information (address, telephone number, and email);
  • A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and
  • A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or are authorized to act on the owner’s behalf.

Send DMCA notices to: support@signalandcostudios.com, attention: DMCA Agent, Signal and Co Studios LLC, 112 Heatherington Ct, Lanoka Harbor, NJ 08734. We may forward notices to the user who provided the content. If you believe content was removed in error, you may submit a counter-notice. Repeat infringers’ Accounts will be terminated in appropriate circumstances.

15. Suspension and termination

You may stop using the Service at any time and may delete your Account from the settings page. We may suspend or terminate your access, with or without notice, if we reasonably believe that: (a) you have violated these Terms; (b) your use poses a security or legal risk to Docly or others; or (c) we are required to do so by law.

Upon termination: (i) your right to use the Service ends; (ii) we will, within a commercially reasonable time, delete your User Content from production systems in accordance with our retention practices (see our Privacy Policy); and (iii) Sections that by their nature should survive (including Sections 4, 5, 7 (last paragraph), 11, 13, 16–22, and 24) will survive termination.

Unused Credits in good-faith Accounts that we terminate without cause will be refunded on a pro-rata basis. We are not required to refund Credits when we terminate for cause (for example, for violation of these Terms).

16. Disclaimer of warranties

The Service and all content, including AI outputs, are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, Docly and its licensors and suppliers disclaim all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and any warranties arising out of course of dealing or usage of trade.

Without limiting the foregoing, Docly does not warrant that: (a) the Service will be uninterrupted, secure, or error-free; (b) any AI output will be accurate, complete, current, or suitable for any particular purpose; (c) defects will be corrected; or (d) the Service or the servers that make it available are free of viruses or other harmful components. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

17. Limitation of liability

To the fullest extent permitted by law, in no event will Docly, its affiliates, or its or their officers, directors, employees, agents, licensors, or suppliers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, goodwill, data, or other intangible losses, arising out of or relating to these Terms or the Service, whether based in contract, tort (including negligence), strict liability, or any other theory, even if we have been advised of the possibility of such damages.

Docly’s total cumulative liability for all claims arising out of or relating to these Terms or the Service will not exceed the greater of (a) the total amount you paid to Docly in the twelve months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (US$100).

These limitations form an essential basis of the bargain between you and Docly and apply to the maximum extent permitted by law. Some jurisdictions do not allow the exclusion or limitation of certain damages (for example, liability for fraud, gross negligence, or willful misconduct, or where prohibited under New Jersey’s consumer-protection statutes), so some of these limitations may not apply to you.

18. Indemnification

You agree to defend, indemnify, and hold harmless Docly and its affiliates and their respective officers, directors, employees, and agents from and against all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your User Content; (b) your use of the Service; (c) your violation of these Terms; or (d) your violation of any law or third-party right. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you will cooperate with our defense.

19. Governing law and venue

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of New Jersey, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Subject to the binding-arbitration agreement in Section 20, the state and federal courts located in New Jersey have exclusive jurisdiction and venue over any dispute not subject to arbitration, and you consent to the personal jurisdiction of those courts.

20. Dispute resolution; binding arbitration; class action waiver

Please read this Section 20 carefully. It affects your legal rights.

20.1 Informal resolution

Before filing any claim, you and Docly agree to try to resolve the dispute informally. Send a written notice describing the dispute and your requested resolution to support@signalandcostudios.com. We will try to resolve the dispute by contacting you. If we have not resolved it within 60 days after notice, either party may proceed to arbitration as described below.

20.2 Agreement to arbitrate

You and Docly agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (each, a “Dispute”) will be resolved by binding individual arbitration, not in court, except as provided in Section 20.6. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.

20.3 Arbitration procedures

The arbitration will be administered by JAMS under its Streamlined Arbitration Rules (or, if the amount in controversy exceeds the limits of those rules, its Comprehensive Arbitration Rules) in effect at the time the arbitration is commenced, except as modified by this Section. The rules are available at jamsadr.com. The arbitration will be conducted by a single neutral arbitrator. Hearings, if held, will take place in New Jersey or remotely, at your option. The arbitrator may award the same individual remedies that a court could award and must follow these Terms.

20.4 Class action and jury trial waiver

You and Docly agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, mass, or representative proceeding. The arbitrator may not consolidate more than one person’s claims (except as expressly provided in any applicable mass-arbitration protocol) and may not preside over any form of representative or class proceeding. You and Docly waive any right to a jury trial. If a court decides this waiver is unenforceable as to a particular claim or remedy, then that claim or remedy (and only that claim or remedy) must be litigated in court, and the rest of this Section 20 will continue to apply to all other claims.

20.5 Costs of arbitration

Each party will bear its own attorneys’ fees and costs in arbitration unless the arbitrator awards otherwise under applicable law. We will pay the filing, administrative, and arbitrator fees that JAMS rules require us to pay; if you are required to pay any fee that exceeds the cost of filing a comparable claim in court, we will pay the excess.

20.6 Exceptions

Either party may (a) bring an individual action in small-claims court for any Dispute that qualifies, and (b) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual-property rights or violations of Section 8 (Acceptable Use).

20.7 30-day right to opt out of arbitration

You can opt out of this arbitration agreement. To opt out, send a written notice to support@signalandcostudios.com within 30 days after you first accept these Terms, stating your name, the email associated with your Account, and a clear statement that you wish to opt out of arbitration. If you opt out, neither you nor Docly will be required to arbitrate Disputes, and Section 19 (Governing Law and Venue) will govern. Opting out will not affect any other provision of these Terms.

20.8 Future changes

If we make a material change to this Section 20 in the future, you may reject the change by sending us written notice within 30 days after the change becomes effective. Rejecting a future change does not revoke or alter your prior consent to arbitration.

21. Force majeure

Neither party will be liable for any failure or delay in performance (other than payment obligations) caused by circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, government action, labor disputes, internet or third-party service failures, or pandemics.

22. Changes to the Service or these Terms

We may update, change, suspend, or discontinue any part of the Service at any time. We may also update these Terms. If we make material changes to the Terms, we will provide reasonable notice (for example, by email or through the Service) before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Service and may delete your Account.

23. Notices and electronic communications

You consent to receive communications from us electronically, including by email and notices posted in the Service. Electronic communications satisfy any legal requirement that such communications be in writing. Notices to Docly should be sent to support@signalandcostudios.com, with a courtesy copy by postal mail to 112 Heatherington Ct, Lanoka Harbor, NJ 08734. Notices to you will be sent to the email associated with your Account.

24. Miscellaneous

  • Entire agreement. These Terms, together with the Privacy Policy and any additional terms posted in the Service, constitute the entire agreement between you and Docly regarding the Service and supersede any prior agreements.
  • Severability. If any provision is held unenforceable, the remaining provisions will remain in full force and effect.
  • No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our assets, or by operation of law.
  • No third-party beneficiaries. These Terms do not create any third-party beneficiary rights.
  • Headings. Section titles are for convenience only and have no legal effect.
  • Government users. If you are a U.S. federal, state, or local government user, the Service is a “commercial item” and is licensed with only those rights granted to all other end users.
  • Export controls. You agree to comply with all applicable U.S. and other export control, sanctions, and re-export laws.

25. Contact us

Questions about these Terms? Contact us at:

Signal and Co Studios LLC (operator of Docly)
Email: support@signalandcostudios.com
Postal address: 112 Heatherington Ct, Lanoka Harbor, NJ 08734